Training & Marketing Materials
One of the things that set us apart here at Zingerman’s Creamery is the wealth of knowledge and experience we’ve gained through our association with the entire Zingerman’s Community of Businesses. Founded in 1982, Zingerman’s Delicatessen pretty quickly set the bar for customer service in the specialty food world, and over the years we’ve developed clear, concise, and very effective training materials for our wholesale partners. We’re passionate about sharing what we’ve learned over the decades, and take pride in watching our partners use that knowledge to give their customers a truly world-class service experience.
When you bring in our products, we offer hands-on training as well as guidebooks and consultations to make sure that you and your crew have everything you need to effectively sell what we make. Whenever possible we love to host groups of staff at our Creamery in Ann Arbor, MI, but we’re also game to come to your neck of the woods to talk about what makes the way we do cheese and gelato unique. Give us a call for more info!
Being a part of the Zingerman’s Community of Businesses also gives us access to a truly world-class shared Creative Services department, and over the years we’ve created some beautiful and compelling marketing materials. Whether it’s a case wrap for your gelato needs, signage and banners for cheese, or a wall-sized triptych about our cheesemaking processes, and anything in between, we’re set up perfectly to craft supporting materials to help you sell our creations.
Aubrey Thomason has worked in the Zingerman’s Community of Businesses in some form or another for her entire adult life. A Ypsilanti native and the only locally grown partner, she got her start at Zingerman’s Delicatessen when she was just 17 years old. Even though she’d already spent her most of her teens working in restaurants and grocery stores, it was at the Deli that she discovered her true passion: cheese.
Guided by a desire to learn everything she could about the craft of cheesemaking, Aubrey traveled halfway around the world—she lived in Italy, studied in France, worked on farms, and raised animals, delving deeply into the various aspects of producing great cheese. In 2007, she began working at Zingerman’s Creamery as a production assistant and by the time she was 26, she joined Creamery founder John Loomis as a Managing Partner. After John retired, Aubrey invested into the business to become a 90 percent owner, shepherding the Creamery through a facility renovation that finished April 2017 and included the launch of the Cream Top Shop, the retail showcase for Zingerman’s Creamery.
In her free time, Aubrey goes on adventures with her husband Ben, their son Shepherd and his twin sisters Andrea and Roberta. She is an avid cook, gardener, local food enthusiast, world traveler, and cyclist.
Aubrey’s daily work is grounded in a deep dedication to preserving, honoring and growing the tradition of American Dairy. Her ultimate vision for the Creamery is to sustain the Creamery and all of its people both spiritually and financially, to help sustain the farms we work with, and to continue to demonstrate American artisan dairy as a viable industry.
We wholesale our entire line of cheeses and gelati, both directly to customers and through a network of distributors across the US. If you’re interested in bringing in some of our products, please call our Wholesale Department @ 734.929.6450 or drop us a line at [email protected] We’d love to hear from you!